Web version of the telephony analytics dashboard
Interactive web dashboard for call analysis in a virtual PBX, providing data storage on the client's server and integration with speech-to-text, semantic analysis, and an authorization system.
"Configured call export via API from Asterisk, speech transcription, semantic call analysis through neural networks, authentication system via Google Sheets"
Result: The web dashboard operates on the client's server with comprehensive telephony analysis and secure data storage.
🎯 Key Features
✨ Display of the virtual PBX operation with multiple operators
✨ Exporting calls via API with data storage on the client's server
✨ Transcription of speech using neural networks
✨ Semantic analysis of calls to determine call objectives
✨ Setting Up Authentication System via Google Sheets
✨ Real-time visualization of metrics and KPIs
💎 Key Advantages
Ensures the secure storage of personal data on the client's server.
Allows for quick and convenient call analysis and improves service quality.
Integrates with existing virtual PBX and authorization systems
Automates the analysis of large volumes of calls
Provides detailed analytics and reports
⚡ Technical Specifications
⏱️ Processing time
Instant data processing in real time
🎯 Precision
High accuracy of transcription and analysis (up to 95%)
📋 Supported Formats
- WAV audio files
- MP3 call recordings
- API data of the virtual PBX
👥 Who is it for?
🎯 Examples of Use
💡 Monitoring and analysis of calls to assess operator efficiency
💡 Identifying Key Themes and Reasons for Calls to Improve Business Processes
💡 Configuration of the authorization and access control system
💡 Automatic Detection of Problematic Calls
💡 Generating Reports for Management
- Place an order
📝 Enter your information
🎁 What you will receive
A turnkey system with an admin panel
REST API for integration with existing systems
Complete technical documentation and manuals
Source code of the project with ownership rights
Configuration and deployment on the customer's servers
Training the team to work with the system
30 days of technical support after launch
Customization options to meet agency needs
💬 After submitting the application, I will contact you using the provided details to clarify the specifics.
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